This Privacy Policy governs how RUBY WATKINS will deal with your personal information collected in connection with its website, social media accounts, applications, software and other technological means, as well as in connection with any direct communication between you and RUBY WATKINS. 

We recognize the importance of protecting the privacy of our customers personal and financial information and act in accordance with this recognition. By continuing to use our website, online platforms and services you are consenting to RUBY WATKINS using your personal information in accordance with its policies.   

 

 TECHNOLOGY USED TO COLLECT INFORMATION:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

 

WHAT RUBY WATKINS COLLECT

In order to provide our customers with the best RUBY WATKINS service we collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. 

When you register with RUBY WATKINS, you provide both your name and email address. RUBY WATKINS does not collect personally identifiable information from anyone under 13 year of age. Please ask your parents to register or exit this website.

Additionally, we observe our customers and visitors use of our website to enhance your RUBY WATKINS experience. We collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

 

HOW DO WE USE THE INFORMATION PROVIDED?

If you provide RUBY WATKINS with your name and email address, we may contact you via email with information about RUBY WATKINS, sales and products. We only communicate with you by email if we have your permission.

 We use the Order Information that we collect generally to fulfil any orders placed through our website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, therefore providing you with an enhanced RUBY WATKINS experience.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

RUBY WATKINS will never sell or rent out client’s names, addresses, email addresses or other personal information.

In order to maintain and enhance our website experience, RUBY WATKINS contracts with selected third parties. As necessary, your personal information is shared to help us use, as described above subject to strict confidentiality obligations.

 For example, we use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

POLICY CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@rubywatkins.com